Move a subscription's trial end or Payments AI renewal date
You can now move a subscription's trial end date on Payments AI or Stripe through PATCH /api/v2/orders/:id with trial_end_at, or move its Payments AI renewal date with renewal_at; each takes an absolute timestamp up to two years out. Extending a trial or pushing someone's next bill out no longer means somebody opening the app to do it by hand. renewal_at is now readable on the order as well.
These are the two dates that decide whether a customer stays or churns, and until now they were the ones your support tooling could not reach. A hardship customer asking for another two weeks, a card problem that needs a few days to sort out, a trial that deserves a second chance: all of it can now happen right inside the conversation where the customer asked.
Agent examples: extend a churning subscriber's trial by two weeks straight from a support conversation · push a customer's next bill out while a payment problem gets sorted · grant a grace period instead of losing the subscription.
Resources: Order · Update Order
Building with an AI agent? Point it at the Orders skill.