Webhook Event Types

Understand the types of available webhook events and their data payloads.

Here you will find all the events that are available as webhooks in ClickFunnels.

Please refer to our Webhooks How-To guide if you need a better understanding of how to work with them.

V1 Webhooks

It's discouraged to use V1 webhooks. No new webhooks are launched in the V1 version, and existing V1 webhooks are not updated with new functionality.

Contact webhooks

Are delivered with the Contact data payload.

Event type
Versions availableDescription
Contact
contact.createdV1, V2Sent when a Contact is created
contact.updatedV1, V2Sent when a Contact is updated
contact.deletedV1, V2Sent when a Contact is deleted
contact.identifiedV1, V2Sent when a Contact is identified by email address and/or phone number

Contact::AppliedTag webhooks

Are delivered with the Contact::AppliedTag data payload

Event type
Versions availableDescription
Contacts::AppliedTag
contact/applied_tag.createdV2Sent when a Contacts::AppliedTag is created
contact/applied_tag.deletedV2Sent when a Contacts::AppliedTag is deleted


Communities::Post webhooks

Are delivered with the following payload as of time of writing:

{
  "id": 111,
  "public_id": "kfdskj",
  "title": "Sample Title",  
  "body": "This is a sample body text.", // Rich-text turned to plain text.
  "url": "https://myclickfunnels.com/community/post",
  "group": {
    "id": 789,
    "public_id": "sakldfj",
    "name": "ClickFunnels"
  },
  "topic": {
    "id": 234,
    "public_id": "dscnxm",
    "name": "General"
  },
  "contact_id": 456,
  "created_at": "2024-10-14T15:15:21.137Z",
  "updated_at": "2024-10-14T15:15:21.137Z"
}
Event type
Versions availableDescription
Communities::Post
communities/post.createdV2Sent when a post is created in a community topic.

Communities::Posts::Comment webhooks

Are delivered with the following payload as of time of writing:

{ 
  "id": 523,
  "public_id": "cixusd",
  "body": "Comment text goes here.",
  "url": "https://myteam.myclickfunnels.com/community/s/getting-started/say-hello/title?comment_id=14"
  "group": {
    "id": 789,
    "public_id": "iouoiu",
    "name": "ClickFunnels"
  },
  "post": {
    "id": 456,
    "public_id": "qowieqo",
    "title": "Valuable post",
    "url": "https://myclickfunnels.com/communities..."
  },
  "contact_id": 456,
  "created_at": "2024-10-14T15:15:21.137Z",
  "updated_at": "2024-10-14T15:15:21.137Z"
}
Event type
Versions availableDescription
Communities::Posts::Comment
communities/posts/comment.createdV2Sent when a comment on a community post is created.

Course webhooks

Payloads correspond to the respective API resources:

Event type
Versions availableDescription
Course
course.createdV2Sent when a Course is created
course.updatedV2Sent when a Course is updated
course.deletedV2Sent when a Course is deleted
course.publishedV2Sent when a Course has been published
Courses::Enrollment
courses/enrollment.createdV2Sent when a Course::Enrollment is created
courses/enrollment.updatedV2Sent when a Course::Enrollment is updated
courses/enrollment.deletedV2Sent when a Course::Enrollment is deleted
courses/enrollment.suspendedV2Sent when a Course::Enrollment has been suspended
courses/enrollment.course_completedV2Sent when a Course::Enrollment completes a course
Courses::Section
courses/section.createdV2Sent when a Courses::Section is created
courses/section.updatedV2Sent when a Courses::Section is updated
courses/section.deletedV2Sent when a Courses::Section is deleted
courses/section.publishedV2Sent when a Courses::Lesson has been published
Courses::Lesson
courses/lesson.createdV2Sent when a Courses::Lesson is created
courses/lesson.updatedV2Sent when a Courses::Lesson is updated
courses/lesson.deletedV2Sent when a Courses::Lesson is deleted
courses/lesson.publishedV2Sent when a Courses::Lesson has been published

Fulfillment webhooks

Subscription and one-time orders that are paid and configured for shipping with a fulfillment partner can have a Fulfillment record created.

They are delivered with the Fulfillment data payload.

Event type
Versions availableDescription
Fulfillment
fulfillment.createdV2Sent when a Fulfillment is created
fulfillment.updatedV2Sent when a Fulfillment is updated

Product webhooks

Products are a high-level representation of physical or digital goods being sold.

They are delivered with the Product data payload.

Event type
Versions availableDescription
Product
product.createdV2Sent when a Product has been created
product.updatedV2Sent when a Product has been updated

Products::Variant webhooks

Product variants represent the options available for purchase related to a product. For example, if your product is a T-shirt, variants will show additional properties of the exact sellable good, like size or color.

They are delivered with the Products::Variant data payload.

Event type
Versions availableDescription
Products::Variant
products/variant.createdV2Sent when a Products::Variant has been created
products/variant.updatedV2Sent when a Products::Variant has been updated

Orders::Invoices::Restock webhooks

An Orders::Invoices::Restock (aka Fulfillment restock) is the result of an Order that has been canceled or refunded after a fulfillment record has been associated with the order's invoice line items. Restocking a fulfillment will generate an orders/invoices/restock.created webhook.

They are delivered with the Orders::Invoices::Restock data payload.

Event type
Versions availableDescription
Orders::Invoices::Restock
orders/invoices/restock.createdV2Sent when an Orders::Invoices::Restock has been created
orders/invoices/restock.updatedV2Sent when an Orders::Invoices::Restock has been updated

Form submission webhooks

Are delivered with the FormSubmission data payload.

Event type
Versions availableDescription
FormSubmission
form/submission.createdV1, V2Sent when a FormSubmission is created

Sales::Opportunity (CRM) webhooks

Are delivered with the Sales::Opportunity data payload.

Event type
Versions availableDescription
Sales::Opportunity
sales/opportunity.createdV2Sent when a Sales::Opportunity is created.
sales/opportunity.updatedV2Sent when a Sales::Opportunity is updated.
sales/opportunity.deletedV2Sent when a Sales::Opportunity is deleted.
sales/opportunity.closedV2Sent when a Sales::Opportunity is closed. Only sent once, so if an opportunity moves in a non-closed and then a closed state again, it won't be sent.
sales/opportunity.moved_stageV2Sent when a Sales::Opportunity has moved a state.

Order webhooks

Subscriptions and one-time orders are all of type "Order" and their payload will be as in the Order resources
response payload
.

Event type
Versions availableDescription
Order
order.createdV1, V2Sent when an Order has been created
order.updatedV1, V2Sent when an Order has been updated
order.deletedV1, V2Sent when an Order has been deleted
order.completedV1, V2Sent when a one-time order was paid or a subscription order's service period has concluded
One-Time Order
one-time-order.completedV1, V2Sent when an Order of order_type: "one-time-order" has been completed
one_time_order.refundedV1, V2Sent when an Order of order_type: "one-time-order" refund has been issued
Subscription
subscription.canceledV1, V2Sent when an Order of order_type: "subscription-order" has been canceled
subscription.reactivatedV1, V2Sent when an Order of order_type: "subscription-order" that was canceled was reactivated
subscription.downgradedV1, V2Sent when an Order of order_type: "subscription-order" is changed to a product of smaller monetary value
subscription.upgradedV1, V2Sent when an Order of order_type: "subscription-order" is changed to a product of higher monetary value
subscription.churnedV1, V2Sent when an Order of order_type: "subscription-order" has been churned
subscription.modifiedV1, V2Sent when an Order of order_type: "subscription-order" has been modified
subscription.activatedV1, V2Sent when an Order of order_type: "subscription-order" has been activated
subscription.completedV1, V2Sent when an Order of order_type: "subscription-order" has been completed
subscription.first_payment_receivedV1, V2Sent when an Order of order_type: "subscription-order" received first non-setup payment for subscription item
subscription.items.changedV1,V2Sent when when any of the line items of a subscription order change.

Orders::Transaction webhooks

With the Orders::Transaction payload

Event type
Versions availableDescription
Orders::Transaction
orders/transaction.createdV1, V2Sent when an Orders::Transaction has been created
orders/transaction.updatedV1, V2Sent when an Orders::Transaction has been updated

Invoice webhooks

With the Invoice payload.

Event type
Versions availableDescription
Orders::Invoice
orders/invoice.createdV1, V2Sent when an Orders::Invoice has been created
orders/invoice.updatedV1, V2Sent when an Orders::Invoice has been updated
orders/invoice.refundedV1, V2Sent when an Orders::Invoice has been refunded
orders/invoice.abandonedV1, V2Sent when an Orders::Invoice got abandoned.
orders/invoice.reissuedV1, V2Sent when an Orders::Invoice got reissued.
orders/invoice.past_dueV1, V2Sent when an invoice enters the past due state.
renewal-invoice-payment-declinedV1, V2Issued when a renewal Orders::Invoice payment has been declined
OneTimeOrder::Invoice
one-time-order.invoice.paidV1, V2Sent when an Order::Invoice of order_type: "one-time-order" has been paid
Subscription::Invoice
subscription/invoice.paidV1, V2Sent when an Order of order_type: "subscription" has been paid

Workflow-based webhooks

These are mostly used for the UI-based ClickFunnels Workflows functionality.

Event type
Versions availableDescription
Runs::Step
runs/step.dontrunmeV1Issued when the dontrunme step has been ran on a Workflow
Workflows::Integration::Step
workflows_integration_step.executedV1Sent when a Workflows::Integration::Step has been executed
Workflows::Steps::IntegrationStep
workflows/steps/integration_step.executedV1Sent when a Workflows::Steps::IntegrationStep has been executed
Workflows::Steps::DeliverWebhookStep
workflows/steps/deliver_webhook_step.executedV1Sent when a Workflows::Steps::DeliverWebhookStep has been executed

What’s Next

Checkout how to actually work with the ClickFunnels webhooks